Have a question, need help setting up your community, or want to talk about a plan for a larger society? We are happy to help. Here is how to reach us.
Get in touch
What to include
To help us answer you quickly, please tell us:
- Your name and the phone number registered on The Pramukh.
- The name of your community, if your question is about one.
- Whether you are a Pramukh (community admin) or a resident.
- A short description of what you need - and a screenshot, if it helps.
Common things we can help with
- Choosing the right plan when opening a new community.
- Help with setting up blocks, floors, flats or plots.
- Subscription payment or receipt issues.
- Account access and login (OTP) problems.
- Reporting a bug or suggesting a feature.
A quick reminder: The Pramukh does not collect maintenance money. For anything about maintenance already paid inside your society, the best person to check with is your community's Pramukh - they hold the records and approvals.
Larger societies
If your society has more than 250 rooms, or you need a custom setup, write to us at support@thepramukh.org and we will work out the right plan with you.