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Contact Us

Last updated: 1 July 2026

Have a question, need help setting up your community, or want to talk about a plan for a larger society? We are happy to help. Here is how to reach us.

Get in touch

Email support@thepramukh.org
For subscription & billing support@thepramukh.org
Website www.thepramukh.org
Support hours Monday to Saturday, 10:00 AM - 6:00 PM (IST)

What to include

To help us answer you quickly, please tell us:

  • Your name and the phone number registered on The Pramukh.
  • The name of your community, if your question is about one.
  • Whether you are a Pramukh (community admin) or a resident.
  • A short description of what you need - and a screenshot, if it helps.

Common things we can help with

  • Choosing the right plan when opening a new community.
  • Help with setting up blocks, floors, flats or plots.
  • Subscription payment or receipt issues.
  • Account access and login (OTP) problems.
  • Reporting a bug or suggesting a feature.
A quick reminder: The Pramukh does not collect maintenance money. For anything about maintenance already paid inside your society, the best person to check with is your community's Pramukh - they hold the records and approvals.

Larger societies

If your society has more than 250 rooms, or you need a custom setup, write to us at support@thepramukh.org and we will work out the right plan with you.

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